How to speed up workforce compliance

“Time, so they say, is money. This is particularly true in the world of workforce compliance, where delays can lengthen employee and contractor time-to-start while pushing back important projects. Then, of course, there’s the salary paid to your compliance team and fees paid to third-party compliance service providers.

Speeding up workforce compliance will slash costs, reduce frustration, and help drive business continuity. But any increase in speed should be balanced against the risk of cutting corners or making mistakes – that’s why a total workforce compliance platform is essential for increasing scale and velocity.

Below, we share our tips on how to speed up workforce compliance in your organisation.

Use an end-to-end workforce compliance solution

According to IDC, the average knowledge worker spends approximately 30% of the workday (2.5 hours) searching for and gathering information rather than contributing value to the organisation.

The problem lies with siloed data spread across multiple sources such as spreadsheets, email attachments, or paper-based reports. Information retrieval often involves chasing up colleagues with questions that they may not see as a priority.

The solution lies with total visibility through a single source of truth for your compliance data across the entire employment lifecycle. Having all your data in one place slashes the time taken hunting for information and eliminates the need to export data from one system to spreadsheets before inputting it elsewhere.

Make workforce compliance self-service

The future of customer service, according to IBM, is AI-powered and automated. This is why digitally savvy organisations are increasingly adopting a self-service approach to slash the time needed to assist customers, suppliers, employees and other stakeholders with their requirements.

Using Cited, employees and contractors access a self-service portal to view their information, manage their data, and update important documents such as certificates. Coupled with proactive, automated document collection using alerts and reminders, this leads to a very high rate of automated resolution (ROAR). At the same time, service providers should ensure a human support team is standing by to provide assistance if needed.

Design faster deployment processes

We’ve written in the past about the importance of getting onboarding and workforce deployment right in terms of reducing time-to-productivity. Done correctly, onboarding and workforce deployment can:

  • Reduce risk in new environments
  • Reduce time to mobilise
  • Boost productivity by over 70% (according to Research by Brandon Hall Group)
  • Create loyalty in your workforce
  • Be highly cost-effective
  • Manage large volumes of people without proportional administrative effort

Save time with portable credentials

Non-portable credentials mean organisations are needlessly re-checking, re-training and re-onboarding employees and contractors at a huge cost in terms of both time and money. With Cited, portable and re-usable credentials eliminate redundant and repeated worker checks. If we have certified a person for a role and their verification remains valid, people with a Cited account can simply send that information (in a secure digital passport) to other employers.

Use automated renewals and alerts

The problem with continuous compliance is that it is … well, continuous. In large organisations, various worker certifications across the business are constantly nearing their expiry date, leading to compliance officers having to spend nearly all their time reminding employees to renew and update their documents. And we know those back-and-forth conversations by email are very inefficient compared with shared platforms and modern collaboration tools.

Luckily, this process can be streamlined through automated alerts and reminders sent to workers and to risk and compliance managers. Cited can also be customised to automatically manage grace periods and exemptions where necessary.

Plan ahead for regulatory changes

Staying on top of an ever-changing regulatory landscape is another time-consuming aspect of the risk and compliance manager’s job. Understanding a regulatory change such as the Critical Infrastructure Bill and what it will mean in your organisational context is no small job. Who will be impacted? What will they need to do? What will it cost?

Cited speeds up this process by enabling easy forecasting of the impact of changes to compliance requirements.

Streamline auditing and investigations

Investigating the causes and background of risk issues such as a workplace accident can generate a lot of additional work for compliance professionals, taking them away from their day-to-day workload. Cited generates all the reporting and evidence you need to stay on top of risks related to workforce compliance, and (in the event of an incident taking place) gives you the power to begin investigating immediately.

Slash compliance reporting time

Similar to incident investigation, report generation is an exercise that can take compliance managers away from their usual workload, especially when using inefficient tools such as spreadsheets.

With Cited, total workforce compliance status can be seen at a glance, with touch-of-a-button customisable reports slashing reporting time from days to minutes.


Get in touch

Learn more about Cited’s total workforce verification and compliance solution today.  “